Interactive Services Product Manager- The Shubert Organization, Inc.
WHO: The Shubert Organization, Inc.
SEEKING: Interactive Services Product Manager
•Manage revisions and improvements to Shubert Organization (and subsidiary) content websites, managing relationships with outside design and consulting firms and internal software development staff
•Maintain project schedule, requirements documentation, budget management, change control procedures and cost estimates with input from team members as needed; Resolve project-related issues; Escalate larger project issues and risks to management for resolution; Ensure deliverables are complete and of the highest quality possible
•Participate on the team which manages Shubert Organization (and subsidiary) e-commerce websites in planning, implementation, and evaluation of both small and large improvements and revisions
•Analyze sales and usage trends and provide recommendations regarding the effectiveness of site content, marketing, search engine optimization and user interface
•Identify new marketing opportunities, including social networking, location-based marketing, etc.
•Participate in developing the vision and strategy for current and new consumer-facing technology
•Identify and target potential new affiliates, and areas for growth & improvement in the program
•Support the customer service department in customer service issues which arise from technology issues, including reviewing and responding to customer emails which have been escalated
•4-5 years of experience in operations or business in an Internet or technology environment, with 2+ years of web site-related project management experience, managing manage cross-functional teams, including creative, technical & functional resources
•Strong problem-solving and organizational abilities, with the ability to manage detailed tasks with complex interdependencies
•Proactive, creative and self-motivated, with an ability to multi-task, managing multiple projects simultaneously
•Ability to work independently, while also being a strong team player
•Experience documenting functional requirements for software projects
•Familiarity with Salesforce, analytics, email marketing platforms, Internet technology, social networking outlets and PC (Word, Excel); Experience with project management tools (e.g., Microsoft Project) for planning, tracking and reporting project status
•Analytic, with excellent written and communication skills and quantitative ability
PAY: We offer a competitive salary and superior benefits package.
HOW TO APPLY:
For consideration, please submit cover letters (which must include salary requirements, those without will not be considered) and resumes to:
The Shubert Organization, Inc.
Human Resources Department
234 W. 44th Street
New York, NY 10036
Fax: (212) 944-4569