Director of Finance – Signature Theatre Company

WHO: Signature Theatre Company

POSITION: Director of Finance

DESCRIPTION: Signature Theatre, one of New York’s leading off-Broadway theatres, is seeking a Director of Finance to oversee Signature’s financial management and human resources. Founded in 1991, the Company exists to honor and celebrate the playwright, producing seven to nine productions annually. In 2005 Signature began its groundbreaking Signature Ticket Initiative, providing subsidized, affordable tickets to all of its productions. Signature is a $12M+ institution and operates in the recently opened the Pershing Square Signature Center, the Frank Gehry-designed 75,000 square foot Center featuring three theatres, two rehearsal studios, a central, public lobby with a café and bookstore, as well as administrative offices.

Reporting to the Executive Director, the Director of Finance guides Signature’s financial policy and direction while also being an active partner with the senior leadership team in planning the organization’s future strategy and implementing ongoing operations. She or he will lead all financial administration, business planning, budgeting, and human resource administration. The Director of Finance collaborates closely with peers on the senior leadership team, including the General Manager, Associate Artistic Director, and Directors of Development, Marketing, and Production, as well as the Board Treasurer, and Finance, Investment, and Audit Committees. The Director of Finance directly supervises the Business Manager, Business Associate, and Receptionist.

Responsibilities:
• Guide financial decisions by establishing, monitoring, and enforcing internal controls, and operational policies and procedures; make recommendations for increased efficiency and effectiveness
• Coordinate and direct daily and periodic accounting operations and processes, assuring that financial records and systems are maintained in accordance with Generally Accepted Accounting Principles.
• Participate in the strategic planning process as an integral member of the senior leadership team through development and use of predictive models and activity-based financial analyses
• Perform cash flow analysis and planning to ensure availability of funds as needed for the operating entity and special-purpose LLC
• Maximize return and limit risk on cash by managing bank balances, and overseeing investments managed by external investment manager, in conjunction with Board Investment Committee
• Monitor and confirm financial condition by conducting internal audits
• Lead communication with external auditors to prepare annual audited financial statements and 990 returns
• Prepare accurate interim financial statements and special reports for both internal and external use, through collection, analysis, and consolidation of financial data
• Prepare annual operating and capital budgets and periodic re-forecasts.
• Achieve budget objectives by scheduling expenditures, analyzing variances, and initiating corrective actions
• Liaise with the Finance Committee and participate in Committee and Board meetings
• Direct human resources functions, including recruitment, hiring, termination, and development and management of employment policies
• Work closely with hiring managers to ensure consistent application of human resource policies and best practices
• Ensure compliance with federal, state, and local requirements, through research and awareness of existing, new, or anticipated legislation, and liaise with legal counsel to advise management on needed actions or potential impacts

Candidates should hold a Bachelor’s degree or above in accounting and/or business administration, or possess equivalent business experience, and have five-plus (5+) years’ experience with a major non-profit, operating on an annual budget of at least eight million ($8M).

The ideal Director of Finance candidate will have skill in managing processes and analyzing information, developing standards and policies, non-profit accounting, and auditing experience. Preference will be given to candidates with a Certified Public Accountant designation and/or an MBA, and those with familiarity with LLC structures and transactions. Experience with QuickBooks, Financial Edge, or other financial software, is required. Familiarity with Tessitura is a plus.

To Apply: This is a full-time position starting immediately. Salary commensurate with experience. Benefits include Health, Dental, Vision, FSA and 401k plan. Email cover letter and resume with references to careers@signaturetheatre.org. Please put ‘Director of Finance’ in the subject line. E.O.E. No phone calls please. For more information on Signature, please visit www.signaturetheatre.org.

Customer Relations Associate – Jazz at Lincoln Center

WHO: Jazz at Lincoln Center

POSITION: Customer Relations Associate

DESCRIPTION: The Customer Relations Associate supports Jazz at Lincoln Center’s (JALC’s) customer base by interfacing with subscribers, patrons, and ticket holders in order to handle relevant customer service issues. He/she also coordinates with internal JALC departments and provides administrative and clerical support to the Manager, Subscriptions and Ticketing.

Responsibilities
•Interface and handle all customer service related issues related to JALC and licensee events by answering inquiries in-person, via multiple phone lines, e-mails, and direct mail.
•Fulfill house seat orders and subscriber ticket requests or exchanges.
•Interface with the JALC Box Office as related to ticket purchases, refunds, and customer services.
•Update and maintain Tessitura ticketing database as well as the department’s general mailing lists.
•Research the account history of customers for targeted mailings.
•Assist with the annual subscription campaign fulfillment.
•Create and send e-communications to subscribers on a daily basis.
•Assist with customer inquiries at JALC concerts and events, as needed.
•On-site staffing of the subscriber services table during concerts as needed.
•Troubleshoot customer service matters and provide responses for the general public.
•Manage and update outgoing phone messages.
•Complete other relevant duties as needed.

Qualifications
•Minimum of two years of professional work experience, preferably in a ticketing and/or customer service role.
•Minimum of an Associate’s degree in business or a related field or equivalent relevant experience.
•Previous experience with computerized ticketing software program(s).
•Proficiency in Microsoft Office Suite along with basic knowledge of Tessitura.
•Ability to multi-task and work under pressure in a strict deadline-oriented environment.
•Superior written and verbal communication skills.
•Strong time management and organizational skills along with ability to work independently.
•Exceptional customer service and interpersonal skills.
•Excellent attention to detail and strong ability to take initiative and work in a collaborative and productive environment.
•Ability to consistently maintain a professional demeanor and customer-oriented attitude.
•Willingness and availability to work some evenings or weekends as needed to support Jazz at Lincoln Center events.
•Knowledge of and interest in jazz music, with an understanding and appreciation of JALC’s mission and values.

Work Hours
Full time (Mon-Fri) plus evenings and weekends as required

Compensation
Commensurate with experience

To Apply: Please send cover letter and resume to hr8@jalc.org

Director of Marketing – Playwrights Horizons

WHO: Playwrights Horizons

POSITION: Director of Marketing

DESCRIPTION: PLAYWRIGHTS HORIZONS is a writer’s theater dedicated to the support and development of contemporary American playwrights, composers and lyricists, and to the production of their new work. Playwrights Horizons seeks an innovative and entrepreneurial Director of Marketing to lead and implement institutional sales and communications efforts in a time of significant organizational growth.

The Position:
The Director of Marketing is the leader of the Marketing Department, responsible for planning, directing, implementing and achieving a comprehensive results-oriented and cost-effective program of marketing & communications to support the strategic mission of the organization and enhance Playwrights Horizons’ reputation locally and nationally, while building and developing audiences to support the organization’s performance season and to grow earned revenue for the organization.

The Director of Marketing’s primary responsibilities include, but are not limited to:
• Strengthening the Playwrights Horizons brand
• Subscriber acquisition and renewal – retaining and increasing its strong customer base and attracting new audiences
• Single ticket marketing and ongoing audience development
• Advertising
• Direct Sales/Telemarketing
• Web/Online Communication
• Social/Digital Engagement
• Departmental management
• Special events
• Working with outside press/publicist office
• Works across departments to support, promote and build profile for fundraising efforts, working in close partnership with the Director of Development, and with the Literary department in developing and promoting audience engagement programs.

The Director of Marketing is expected to engage with and maintain a current understanding of cutting edge marketing and audience development best practices, to employ rigorous analysis to determine and continuously improve ROI show over show, program over program and year over year, and to provide regular updates in order to refine tactics to grow audiences and revenue.

SKILL PROFILE
Minimum five years of marketing experience. Theater or live performance marketing background preferred. Familiarity with New York City audiences a plus. Expertise in AudienceView CRM and ticketing system desirable but not required. Successful candidates must be able to demonstrate a consistent track record of success in audience development and revenue generation.

COMPENSATION: Salary is competitive and commensurate with experience.

START DATE: Interviewing to start immediately

TO APPLY: Submit cover letter, resume and references to PH’s General Manager Carol Fishman at: cfishman@PHnyc.org. No phone calls please.

Playwright Horizons is an equal opportunity employer and is committed to the principle of diversity, and is particularly interested in receiving applications from a broad spectrum of people.

Company Manager – Asolo Repertory Theatre

WHO: Asolo Repertory Theatre

POSITION: Company Manager

DESCRIPTION:

As a key member of the Artistic team, the Company Manager oversees and supports all aspects of visiting artists’ residencies and other guests of the theatre as well as assists the General Manager on projects that further the operations and growth of the company.

ESSENTIAL JOB FUNCTIONS:

COMPANY MANAGEMENT

– Actively support a positive quality of life of all members of the company.
– Keep informed of Theatre’s personnel policies; proper medical/emergency information and procedures; and union rules governing housing, transportation and scheduling.
– Be available and on call as scheduled for issues and/or emergencies that may arise.
Prepare and mail advance information concerning the theatre, its housing accommodations, and pertinent travel information to guest artists as required.
– Provide and, when necessary, accompany guest artists for doctor’s appointments, shopping and other errands as required.
– Make all air and ground travel arrangements for all guest artists.
– Assign housing and transportation, long or short-term, for guest artists and apprentices, within theatre’s contractual obligations.
– Distribute apartment keys and maintain their inventory.
– Maintain a regular presence in order to be accessible for all company artists.
– Schedule maintenance and cleaning for company housing; launder linens as needed; manage payment requests; and create and/or monitor rental and conduct agreements for all company housing and vehicles
– Schedule maintenance and cleaning for company vehicles.

ARTISTIC ADMINISTRATION

– Track expenses related to company management functions and maintain accurate records.
– Provide support for Board of Directors including meetings and events as needed.
– Provide support for Asolo Rep staff events and other departmental events as needed.
– Take on other responsibilities and/or special projects as assigned by the General Manager and Artistic Administrator.

QUALIFICATIONS:

Excellent oral and written communication skills as well as the ability to handle multiple tasks, be highly organized, and give great attention to detail;
Exceptional people skills and ability to communicate comfortably with a wide variety of personalities;
Very strong computer skills and knowledge using primarily MS Outlook, Word and Excel are a necessity; some desktop publishing skills a plus.
Undergraduate degree.
One to two years of theatre or related arts company management experience.

To Apply: Please send cover letter, resume, salary requirements and references Lauren Groves, Artistic Administrator Lauren_Groves@asolo.org

Development Assistant – Pilobolus Dance Theater

WHO: Pilobolus Dance Theater

POSITION: Development Assistant

DESCRIPTION: Pilobolus seeks a Development Assistant

Scope of work: Assisting all activities related to raising financial and other kinds of support for Pilobolus to enable its artistic creations, educational programming, and operations

Responsibilities include:

Individuals:
– Cultivating positive relationships with board members, donors, prospective donors, fans, program officers, vendors, students, and any other kind of company relationship
– Hosting and helping board members and other supporters of the company (eg. securing tickets, giving tours, arranging gifts, greeting, etc)

Board support:
– Assisting with board meeting preparation, including preparation of information packets, presentations, scheduling, and other correspondence
– Managing board lists, contact information, and reports

Events:
– Producing/managing cultivation events, open rehearsals, private parties, and smaller fundraising events, including managing pre-determined event budgets and managing RSVPs
– Assisting with event management of large fundraising events

Institutional giving:
– Managing grant calendar
– Producing grant applications by pulling together ancillary materials and drafting basic narratives

Research:
– Researching individuals, foundations, data, other organizations and programs in the field, etc.

Communications:
– Producing mailing campaigns in coordination with marketing department
– Producing creative content for regular donor communications

Database/CRM:
– Maintaining the company’s donor and fan database in SalesForce and continually ensuring the database integrity

Operational, programmatic, and executive assistance:
– Entering income and expenses into Development budget tracker
– Maintaining and updating Pilobolus’s development documents, files, and archives
– Helping Co-ED manage project timelines
– Taking meeting minutes as needed
– Attending various company programs, such as performances, special events, and educational programs, at times in evenings and on weekends
– Drafting letter and email correspondence on behalf of the Co-ED
– Reconciling expense reports for the Co-ED
– Performing other supportive tasks as needed

Requirements:
Undergraduate degree, with at least 2 years of experience in arts administration; experience in fundraising preferred; experience with SalesForce highly desired.

PERSONAL CHARACTERISTICS:
– Having a high level of interpersonal skills
– Contributing creative ideas and realizing others’ ideas
– Handling sensitive / confidential issues with discretion
– Assessing / managing multiple competing priorities; working well under pressure; managing one’s own time and others’ time well; proactively solving problems and thinking analytically; completing multiple projects successfully
– Writing clearly and effectively; proofreading perfectly
– Fastidiously attending to detail
– Being an organized thinker, writer, and arranger of material things
– Having a sense of taste and style

Supervised by and works closely with Co-Executive Director, Development; interacts daily with staff members in marketing, production, and financial management, as well as all others on the staff of 20 and multiple casts of performers and touring technicians.

This is a full time, salaried position with generous benefits package including: a group health plan (including dental) with options for spousal, family and/or domestic partner coverage, basic life and long term disability insurance, paid time off and an optional 403(b) plan.

To Apply: Submit cover letter and resume, along with salary history and/or requirement (in MS Word, PDF or plain text format) with “Development Assistant“ as the subject line to: jobs@pilobolus.org.

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