Ticketmaster tackles the subject of their fees, on their brand new blog.

There’s a new voice in the theatrical blogosphere.

And it has a market cap of over a billion buckaroos.

The recently merged Ticketmaster unveiled their own blog a couple of weeks ago, written by their very own CEO, “Nathan” (he signed the blog by his first name only).  Their first (and so far only) post begins with the sentence, “We get it – you don’t like service fees.”

Master-of-the-Nation (my pet name for the new company formed by the Ticketmaster/LiveNation merger) continues to explain that they are going to use their blog to help educate the consumer on the fact and fiction of e-commerce, how fees are going to be presented in the future, and why the fees are what they are (news flash: that billion dollar market cap has something to do with it).

While they’re a little late to the explanation party, I gotta give props for their desire to shed a little light on their world, and for the changes they are about to implement, which are a direct response to the comments they’ve heard from their consumers (they have frightening data demonstrating the drop-off-rate when a customers sees those fees).

But the line that made me fall in love was this . . .

This [new] user experience mirrors what you see across the web from leaders in their field – Amazon, Apple, Expedia, Zappos and more. It’s not complicated, it’s just the right thing to do.

We are the leader in the industry, and so we are accountable for taking the initiative to drive industry change. We take that responsibility very seriously, and at the new Ticketmaster we wake up every day obsessing over the fan experience. We think this change is a big step toward creating pricing transparency that is good for fans, and thus good for business.

Kudos, MotN.  I look forward to seeing how you will continue to think of the consumer first, and market cap second.

Now, the only other thing that Nathan has to learn right now is that a blog needs to be updated more than once every week.

Come on.  You’ve got googles of stuff to talk about.  Give us some regular content, already?

It’s not that hard.

To read the full Ticketmaster statement on their Ticketology blog, click here.

My Top 5 Moments from Last Night’s Tony Telecast

Just like last year, here are five of my favorite things from last night’s Tony telecast.

1.  Sometimes the best speech is none at all.

Marian Seldes shocked (and scared) the crowd in the most classy way possible, by not saying one word after walking on stage to accept her Tony Award for Lifetime Achievement.  It was a little odd, and a little awesome, all rolled into one legend.

2.  Neil Patrick who?

Sean Hayes tore up the stage as Annie, Spiderman, and as a straight guy making Kristin Chenoweth weak in the knees with that tongue-down of an opener. He was as good of a host as we could have asked for.  You’ve been raked through the ridiculous mud over the past couple of months, Sean.  But your gracious talents have made you even sexier to all sexes because of it.

3.  The straight play mashup.

You gotta give the Tonys some credit.  Every year they try a new way to include the straight plays in the telecast.  This year, it was a pair of starry performers from each play describing the plot to the audience (and if those descriptions were getting awards, then Next Fall would have won hands down), as well as remix mashup of straight play b-roll from all of the plays on Broadway this season.  If you didn’t see it, imagine a 17-year-old club kid who also loves straight plays making a three minute tribute to post to his YouTube account.  Was it successful?  I don’t know, but the effort deserves some applause.

4.  Watching a Tony Award audience try to clap in rhythm to Green Day.

Having Green Day on the show was like striking Radio City with a lightning bolt. Has there ever been that much pyro on a Tony Awards telecast?  It was awesome, and hopefully it got the younger crowds at home to tune in.  The older crowd that was in the audience at RCMH however, seemed to have a little trouble finding their punk-groove (did you see Michael Douglas trying to get into it with that head bob?).  The issue of this audience not naturally being in tune with this type of music was made much more obvious later, when American Idiot failed to win the Tony.  But thank you Green Day for bringing your passion and your popularity to our stage.

5.  The Tony for good sports goes to . . 

Bebe and Nathan.  No last names required.  They didn’t need to co-present. They didn’t need to poke fun at themselves.  They didn’t even need to be anywhere near the building.  But they did it all, and once again proved why they are the stars that they are.  This business is going to take us all on a ride.  You’ll be up one second, and down the next.  You’ll have your face on a billboard, and then you’ll be fighting for a bio in a program.  But maintaining a level head about it all is what makes people fall even more in love with what we do.

Other fave moments from the show included the LED wall (less sets, less expenses), Catherine Zeta’s acceptance speech, the Matthew Morrison and Lea Michele Glee-fest, and Daniel Radcliffe presenting with the 2-foot-taller Katie Holmes.

Overall, I’m giving the telecast a B+.  An A- would have been easy, if it weren’t for the many sound f-ups.  I mean, you found a way to bleep out “MIND F***” from American Idiot‘s performance, but you can’t get the mic to work for others?

What were your favorite moments from this year’s Tony Awards?

And stay tuned for the announcement of our Producer’s Perspective Tony Pool winner tomorrow!  Someone is getting an iPad!

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